1. Introduction
Welcome to Opolistech.in. By accessing our website or purchasing products or services through it, you agree to these Terms and Conditions. Please read them carefully before placing an order or making a payment.
2. Products and Services
Opolistech.in offers the products and/or services described on our website. Product descriptions, specifications, availability, and prices are subject to change without prior notice. We aim to ensure that all information displayed is accurate.
3. Pricing and Payments
- All prices shall be displayed in Indian Rupees (INR), unless otherwise stated.
- Payments can be made using the payment methods available at checkout.
- Online payments are processed securely through Razorpay Payment Gateway.
- We do not store customers’ complete card details, PINs, or UPI credentials on our website.
- Orders or services will be confirmed after successful payment verification.
- If a payment is deducted but the order is not confirmed, customers should contact us with the transaction reference number.
4. Order Confirmation and Delivery
Orders will be processed after payment confirmation, where applicable. Delivery timelines depend on the product, service, destination, and availability. Any applicable delivery charges and estimated delivery timelines will be communicated to customers before or during checkout.
5. Cancellation Policy
Customers may request cancellation by contacting us as soon as possible after placing an order. Cancellation requests will be reviewed based on the order’s processing, dispatch, or service status.
Orders that have already been dispatched or services that have already been delivered or completed may not be eligible for cancellation, except where required by applicable law or expressly stated otherwise.
6. Refund Policy
Refunds may be considered in the following situations:
- Duplicate payments for the same order.
- Successful payment where the order cannot be fulfilled.
- An approved cancellation under our cancellation policy.
- Other cases eligible for a refund under applicable law or our agreed terms.
Approved refunds will generally be issued to the original payment method. Processing and credit timelines may vary depending on the payment provider and the customer’s bank.
Customers should contact our support team with their order number and payment reference for refund requests.
7. Returns and Replacements
If physical products are sold through our website, return or replacement requests will be assessed according to the product-specific policy, product condition, and applicable law. Customers should report damaged, defective, incorrect, or missing items promptly and provide supporting details where requested.
Any exclusions or conditions must be disclosed before purchase.
8. Payment Security
Payments are processed through Razorpay and its supported payment partners. Opolistech.in does not guarantee uninterrupted availability of third-party payment services. Customers must ensure that the payment details they provide are accurate and must not share their passwords, OTPs, or payment credentials with others.
9. Customer Responsibilities
Customers agree to provide accurate contact, billing, delivery, and order information. Fraudulent transactions, misuse of the website, or unlawful activities are prohibited.
10. Limitation of Liability
Opolistech.in will make reasonable efforts to provide accurate website information and reliable services. To the extent permitted by applicable law, we are not responsible for disruptions caused by third-party payment providers, banks, internet services, or circumstances beyond our reasonable control.
Nothing in these terms excludes any consumer rights or liabilities that cannot legally be excluded.
11. Privacy Policy
Customer information will be collected and used for order processing, payment verification, delivery, customer support, fraud prevention, and other purposes described in our Privacy Policy and permitted by applicable law.
Please refer to our Privacy Policy for further information.
12. Changes to These Terms
We may update these Terms and Conditions from time to time. Revised terms will be published on this page with an updated effective date.
13. Governing Law
These Terms and Conditions are governed by the laws of India. Disputes shall be handled by the competent courts having jurisdiction under applicable law.
14. Contact Information
For questions regarding payments, orders, cancellations, or refunds, please contact:
Website: https://opolistech.in/
Business Name: OpolisTech Solutions
Email: info@opolistech.in
Phone: +91 8123-383-123
Business Address: Pan India
